Privacy policy

Privacy Policy for ViralBus.in

Welcome to ViralBus.in! We are thrilled to have you here. Before you dive into our unique "clothing bus" experience, we want to make sure you feel completely safe and informed about how we handle your information.

At ViralBus, we don’t just deliver trendy outfits to your doorstep in Delhi NCR; we deliver trust. This Privacy Policy explains what data we collect, why we need it, and how we keep it tucked away safely—just like your favorite pair of jeans.

 

 

1. Introduction: Our Commitment to You

Your privacy is our priority. Whether you are browsing our latest collection or booking a visit from our clothing bus, we are committed to protecting your personal information. We believe in being transparent, human, and honest. This policy applies to all visitors of ViralBus.in and our offline mobile bus services.

2. Information We Collect

To make sure the Viral Bus reaches your exact location and provides a seamless shopping experience, we collect a few details from you:

  • Identity Details: Your name, so we know who we’re styling!

  • Contact Information: Your phone number and email address to send order updates and arrival alerts.

  • Delivery Address & Location: Since we provide a doorstep clothing bus service, we need your specific address and GPS location to navigate our bus to you.

  • Order History: Details about the outfits you’ve browsed, tried on, or purchased.

3. How We Use Your Information

We don't collect data just for the sake of it. We use your information to power the Viral Bus experience:

  • Seamless Delivery: To ensure your orders reach you within our 48-hour delivery promise.

  • Personalized Service: To suggest styles that match your previous picks.

  • Customer Support: To help you out if you have questions about sizes, fabric, or bus timings.

  • Marketing (Optional): With your permission, we’ll send you "new arrival" alerts or exclusive discounts for women’s clothing in Delhi. You can opt-out of these at any time.

4. Service Area Limitation: Only in Delhi NCR

Please note that ViralBus.in is currently a specialized regional service. We are proud to be the go-to choice for women’s clothing delivery in Delhi NCR. Currently, our bus travels exclusively to:

  • Delhi

  • Gurugram

  • Noida

  • Ghaziabad

If you are outside these areas, you can still browse our site, but we won't be able to send the bus to your doorstep just yet!

5. Cookies and Website Tracking

"Cookies" might sound delicious, but in the digital world, they are just tiny files that help our website remember you.

  • Why we use them: To keep items in your wishlist, remember your login details, and understand which styles are trending.

  • Your Choice: You can choose to disable cookies in your browser settings, but it might make your shopping experience a little less smooth.

6. Payment Information & Security

Your financial security is non-negotiable.

  • When you buy clothes directly from the bus or through ViralBus.in, we use encrypted, third-party payment gateways.

  • We do not store your credit card, debit card, or UPI PINs on our servers. All transactions are handled by certified payment partners who follow the highest global security standards.

7. Sharing of Information: Who Sees Your Data?

We are not in the business of selling your data. We only share your information with:

  • Delivery Partners: The team driving the bus and handling logistics.

  • Service Providers: Tech partners who help us run our website and send SMS updates.

  • Legal Requirements: If required by Indian law or to protect the safety of our customers and staff.

8. Data Protection & Security

We use industry-standard security measures (like SSL encryption) to protect your data from unauthorized access. While no method of transmission over the internet is 100% secure, we go above and beyond to treat your data with the same care we give our premium fabrics.

9. Your Rights as a Customer

You are in the driver's seat. At any time, you have the right to:

  • Access: Ask us what data we have about you.

  • Correct: Update your phone number or address if you move.

  • Delete: Ask us to remove your personal information from our database. Simply drop us an email, and we’ll handle it.

10. Third-Party Links

Our website might occasionally link to fashion blogs, social media pages, or partner sites. Please be aware that ViralBus.in is not responsible for the privacy practices of these external sites. We recommend reading their policies before sharing your info there.

11. Children’s Privacy

Our stylish collections are designed for adults. We do not knowingly collect information from children under the age of 18. If you are a parent and realize your child has shared info with us, please contact us so we can delete it.

12. Policy Updates

As we grow and add more buses to our fleet, we might update this Viral Bus Privacy Policy. We recommend checking this page occasionally. If we make big changes, we’ll send you a quick email or a notification on the site.

13. Contact Information

Got questions? We’re always happy to chat! Whether it’s about your data or which dress suits you best, reach out to our team:

Email: support@viralbus.in

Service Hours: 10:00 AM – 7:00 PM (Monday to Saturday)

 

 

A Note from the Viral Bus Team: > Thank you for trusting us to be a part of your wardrobe. We know your privacy is personal, and we promise to treat it with respect. We can’t wait to see you at the bus!

Stay Stylish, Stay Safe.